Password Information

customer service

Are You a Member, a Customer, or a Guest?

Member

An individual or organization that is a current ASCD member in the Basic, Select, Premium, Institutional, or any other membership category.

All members are assigned a unique Member ID to differentiate their records from all other records in our system. For better privacy and faster service from the ASCD Web site, take a moment to personalize your password.

Customer

Any individual or organization that currently conducts business with ASCD or who has in the past.

If you have attended one of our conferences or institutes, purchased one of our many resources, subscribed to one of our publications, are a distributor of our products, or just called to have information sent to you in the mail, we consider you one of our valuable customers and have assigned you a Customer ID Number.

Guest

Any individual or organization that has not provided contact information (name, address, and so forth) to ASCD, purchased products or services, registered for conferences or institutes, or been a member in the past.

As a visitor to the ASCD Web site, you will find that a password is not necessary to enjoy many of the areas rich with information for educators and friends of education. However, by using a password, you will receive faster and more customized service as you enjoy ASCD products and services online.

Having a password allows ASCD members and customers to access and maintain their private records and information. The Online Store and sections of the professional development area use passwords to enrich your online experience while keeping your information private and secure.

To gain access to your benefits and enjoy the wealth of information and resources available to you as an ASCD member, get your ASCD password.

For help with your password, see our frequently asked questions about passwords below.

What You Can Do with a Password

An ASCD password allows Members to

Review the status of your membership.
Update your mailing preferences and contact information, including phone number and e-mail address.
Renew your membership.
Join your local affiliate.
Get member pricing when shopping in the Online Store or registering for conferences and institutes online.
Enjoy full access to the ASCD Online Library publications, which include Educational Leadership magazine, Education Update, ASCD Infobrief, and many more.
Receive faster and more personalized service when shopping in the Online Store or registering for conferences and institutes online.
Search the full-text version of your member books (Select and Premium members only).

An ASCD password allows Customers to

Review the status of your ASCD record.
Update your mailing preferences and contact information, including phone number and e-mail address.
Receive faster and more personalized service when shopping in the Online Store or registering for conferences and institutes online.
Quickly and easily enroll if you choose to join ASCD.

Frequently Asked Questions About ASCD Passwords

What is an ASCD password?
I forgot my ASCD password. How do I retrieve it?
Is it possible to change my password?
I have forgotten my ASCD Member or Customer ID. How do I retrieve it?
Where on ASCD's Web site is my ASCD password necessary?

1. What is an ASCD password?

An ASCD password allows ASCD members and customers to access, maintain, and review the status of their private records and information. The Online Store and sections of the professional development area use passwords to enrich your online experience with the wealth of information and resources made available only to members and customers, while keeping member and customer information secure.

Return to questions.

2. I forgot my ASCD password. How do I retrieve it?

To retrieve your password, you will need your ASCD Member or Customer ID number, which you can find on your membership card, on a mailing label of most member benefits or purchases, and on invoices. Go to Forgot Your Password? and enter the requested information. If we have your e-mail address, we will e-mail your password to you within two hours. If we do not have your e-mail address, we will mail your password to you, and you should receive it with 5–7 business days.

Return to questions.

3. Is it possible to change my password?

Certainly! Log in to www.myascd.org and from the "Password Information" screen, click Personalize My Current Password. In the spaces provided, type your Member or Customer ID, current password, and new password twice for verification. Then click Submit. The next screen will notify you that the change was successful.

Return to questions.

4. I have forgotten my ASCD Member or Customer ID. How do I retrieve it?

Members: If you have forgotten your ASCD Member ID, it can be located on your official ASCD Membership card or on the mailing label of most member benefits (Educational Leadership, newsletter envelopes, and others).

Customers: An ASCD Customer ID is included on all invoices, renewal notices, and product delivery labels.

If you are unable to find this number on any of the above mentioned items, please contact the ASCD Service Center at 1-800-933-2723 or 1-703-578-9600, then press 1, 8:00 a.m.–6:00 p.m. eastern time, Monday through Friday. You may also e-mail the Service Center.

Return to questions.

5. Where on ASCD's Web site is my ASCD password necessary?

You need a password to access areas restricted to members only. Your password is also necessary to receive member pricing for online orders and registrations.

Return to questions.