Phone Monday through Friday 8:00 a.m.-6:00 p.m.
1-800-933-ASCD (2723)
Address 1703 North Beauregard St. Alexandria, VA 22311-1714
Complete Customer Service Details
Attendees at ASCD institutes, pre-conference institutes, and conferences must be 18 years of age or older to attend, unless written authorization has been secured in advance from ASCD.
Registration and attendance at or participation in ASCD meetings, conferences, institutes, and other activities constitutes agreement by the registrant to ASCD's use and distribution of the registrant’s image or voice in photographs, videotapes, websites, electronic reproductions, and audiotapes of such events and activities. If you have questions about our policy, please email our Legal Department.
By registering for an ASCD event, you agree that we may provide your registration information to our sponsors, partners, and affiliates who helped make this conference possible and that they may contact you with offers that may be of interest to you. If you do not want us to share information about you, please send your request to one of the following:
Email: Opt Out
Phone: 1-800-933-ASCD (2723) or 1-703-578-9600
Mail: ASCD Attention: Service Center 1703 N. Beauregard Street Alexandria, VA 22311-1714
Registrations are accepted on a full-payment, first-come, first-served basis only. ASCD processes confirmations within two business days after receipt of registration. Please do not make travel arrangements until you, the attendee have received your registration confirmation.
Registration for an ASCD event does not include hotel, travel, activities, or meals other than those specified in the event details, nor does it include registration for any pre-conference institutes or keynote luncheons, which require separate registration and payment. Check the registration form for any additional fees.
Registration fees for ASCD events may be found on our website. In addition to the online registration option, you can also submit your registration and any questions in the following ways:
Phone: Monday–Friday, 8:30 a.m.–5:00 p.m. eastern standard time 1-800-933-ASCD (2723) or 1-703-578-9600
Mail: ASCD Conference Registration P.O. Box 826887 Philadelphia, PA 19182-6887, USA
Fax: 1-703-575-5414
Email: Registration
Download the applicable registration form for the specific institute, pre-conference institute, or conference by visiting the registration information for the event on our website. Registration is also accepted on-site for an additional fee.
We do not accept credit card information via email. Purchase orders* are accepted via fax, and checks and money orders must be mailed.
Full payment must accompany registration. We accept the following payment methods:
MasterCard | Visa | American Express | Discover Card | Money order | Purchase order | Check
We also accept wire transfers. Please email Registration for transfer procedures.
*All purchase orders for institute, pre-conference institute and conference registrations and/or luncheons must be paid in full within 30 days of the invoice date. No purchase orders will be accepted onsite.
ASCD emails confirmations within two business days after receipt of registration. If you do not receive a confirmation email, please email Registration to determine the status of your registration or call 1-800-933-ASCD (2723) (toll-free) or 1-703-578-9600, Monday–Friday, 8:30 a.m.–5:00 p.m. eastern standard time.
Please do not book nonrefundable airline tickets without confirmation that your registration has been received and processed. ASCD will not be held responsible for airfares booked before confirmation is received.
Please notify ASCD when you register if you need a sign language interpreter or other special assistance. ASCD must be notified in writing at least 30 calendar days prior to the event.
In an effort to enhance security, ASCD requires conference and pre-conference attendees to wear their event name badge at all times during event hours. Attendees can pick up their badges in the registration area. Badges must be worn to gain admission to the event and certain related services such as exhibit shows and shuttle buses. Your badge not only indicates that you are registered for the event, but it is also a courtesy to other registrants.
Check the registration page for the event for information about express check-in and satellite pick-up options for attendee badges.
ASCD reserves the right to cancel events because of low registration or in the case of a catastrophic occurrence due to a force majeure. In the unlikely event of a cancellation, all registrants will be notified to have the option of another event or receive full refunds.
If you are unable to attend an event you have registered for, contact ASCD by email or regular mail (1703 N. Beauregard Street, Alexandria, VA 22311), no later than 14 calendar days before the start of the event. You may send a nonregistered person in your place, request a Gift Certificate for ASCD products or future ASCD events, or a refund. There is a $50 processing fee for a single conference or institute and a $100 processing fee for both a conference and pre-conference institute(s).
After the 14-day time frame you are ineligible for a refund, but you may send a nonregistered person in your place, with registration confirmation or written authorization from you.
All conference sessions require a volunteer. Attendees who volunteer will receive a $10 ASCD gift certificate for every session hosted. Gift certificates can be used toward any ASCD program, product, or service within one year. ASCD does not require volunteers at institutes or pre-conference institutes. When completing your online or paper registration for the conference, please indicate that you would like to volunteer. You will receive an email notification closer to the event with online session selection information. You must be a registered attendee to volunteer. Questions? Please email us.
Learn more about volunteer responsibilities
A Certificate of Attendance will be emailed to all conference participants about one week after the event. Only pre-conference institute participants will receive 5.5 clock hours on their certificate. And as an ASCD professional development program participant, you may qualify for academic credit.
ASCD strives to exceed your expectations for high-quality products and services. If within 14 calendar days after the event you feel that we have fallen short of this goal, we will give you a gift certificate that you can use toward the purchase of any ASCD products or professional development events within the next year.
ASCD has a strong commitment to high standards of scholarship and professional development. Commercial solicitation is entirely prohibited at events unless otherwise stated on our website. Please immediately report any violations to ASCD staff.
As a registered attendee, you can download any the presentation materials from the event. Registered participants will receive a notification about presentation materials via email approximately two weeks prior to the event.
Once you receive information on how to download presentation materials, you may access them by visiting the appropriate downloads page for the event and following the instructions.
Meeting rooms will have wireless access and limited electrical outlets. We encourage you to download the materials to your laptop or print copies and bring them with you to the sessions. There will be charging stations throughout the common areas, but please make sure your laptop is charged each morning.
iPad® and iPhone® users may need a special app to view the presentation materials or take notes. Several apps are available for interactive PDF usage, but they may require a purchase fee.
Presentation materials are intended for the registrant's personal use only. Further reproduction and dissemination, in whole or part, requires the permission of the various owners as credited within the presentation materials. ASCD publications present a variety of views. The views expressed or implied in the presentation materials are not necessarily official positions of ASCD.
Please contact ASCD at 1-800-933-ASCD (2723), Monday–Friday, 8:30 a.m.–5:00 p.m. eastern standard time, or email Registration.
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ASCD respects intellectual property rights and adheres to the laws governing them. Learn more about our permissions policy and submit your request online.