When you're on a difficult path, sometimes what you need most is a push in the right direction from someone who cares. This is the case for many low-income and minority students, whose education goals and aspirations can be significantly strengthened by educators who give them the guidance they need. Because most ethnic minority students find comfort in knowing that their teachers, counselors, and other school staff are interested in their futures, they're often receptive to receiving support, especially when it means they will be better able to advance in the education system.

Educators who intentionally connect with students and initiate academic interventions are pivotal in altering students' education paths. A pivotal moment occurs when a college-educated adult—often a teacher, counselor, academic outreach professional, or professor—makes a concerted effort to support and mentor a disadvantaged student, whether in an informal or an official role—or both.