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Complete Customer Service Details
by David K. Lohrmann, Sandra Vamos and Paul Yeung
Table of Contents
Program: The most current version of the Adobe Reader software is available for free download at www.adobe.com.
PC: Intel Pentium Processor; Microsoft Windows XP Professional or Home Edition (Service Pack 1 or 2), Windows 2000 (Service Pack 2), Windows XP Tablet PC Edition, Windows Server 2003, or Windows NT (Service Pack 6 or 6a); 128 MB of RAM (256 MB recommended); up to 90 MB of available hard-disk space; Internet Explorer 5.5 (or higher), Netscape 7.1 (or higher), Firefox 1.0, or Mozilla 1.7.
Macintosh: PowerPC G3, G4, or G5 processor, Mac OS X v.10.2.8–10.3; 128 MB of RAM (256 MB recommended); up to 110 MB of available hard-disk space; Safari 1.2.2 browser supported for MAC OS X 10.3 or higher.
Select "Download files." Designate a location on your computer to save the file. Choose to open the PDF file with your existing version of Adobe Acrobat Reader, or install the newest version of Adobe Acrobat Reader from www.adobe.com. From the Main Menu, select a section by clicking on its title. To view a specific tool, open the Bookmarks tab in the left navigation pane and then click on the title of the tool.
To print a single tool, select the tool by clicking on its title via the Bookmarks section and the printer icon, or select File then Print. In the Print Range section, select Current Page to print the page on the screen. To print several tools, enter the page range in the "Pages from" field. If you wish to print all of the tools in the section, select All in the Printer Range section and then click OK.
The purchase of this manual entitles your school to unlimited access to the online analysis tool found on ASCD's Healthy School Report Card–Canadian Edition website at www.healthyschoolcommunities.org/reportcard.
To access the online analysis tool, you must create a user ID and password. Go to www.healthyschoolcommunities.org/reportcard and complete the fields in the area for new users. You'll then receive an e-mail confirming your user ID and password. If you have any problems accessing the online analysis tool, please contact us at healthyschoolcommunities@ascd.org.
The Healthy School Report Card–Canadian Edition has its own discussion and collaboration website dedicated to creating a healthy school community: www.ascd.org/healthyschoolcommunities. On this site, teams can search the database, review case studies, analyze research, and ask questions.
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