Jennifer S. Norford, MA, is the chief program officer at Marzano Research in Denver, Colorado. She has more than twenty years of experience as a teacher, instructional materials developer, technical assistance provider, research and development specialist, and development director in preK–12 and postsecondary settings. She has coauthored books and journal articles, contributed to numerous product development and research projects, and developed online courses. She has extensive experience developing new lines of sponsored program work, cultivating and maintaining productive partnerships, and managing large-scale projects. At Marzano Research, she provides leadership for the research division, setting programmatic vision and strategic direction, developing new lines of program work, and building new partnerships. She also oversees the Reinventing Schools Division and the development and delivery of services related to personalized, competency-based teaching and learning. She earned three degrees from Virginia Tech: a master of arts in English, a bachelor of arts in English, and a bachelor of science in civil engineering.